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By Dorthe Krogsgaard and Peter Lund Frandsen, Denmark
This article provides a few tips for working with your stressed
clients and describes the importance of being able to convey new
knowledge to clients about stress.
Most people in the industrialized parts
of the world encounter stress as part of their daily life. Looking
through Danish newspapers from the past couple of months hardly a single
issue has arrived in the mailbox without an article about stress.
In the USA the National Safety Council estimates, that every day one
million Americans are absent from work because of stress. This costs
society an impressive 150 billion dollars a year.
The past decade has seen a veritable boom in consultants and
therapists offering advice to stressed individuals. ”Stress management”
has become an integral part of a modern vocabulary.
Reflexologists have an important role to play in this development. We
posses excellent tools to help people reduce their stress levels.
Grounding
First of all, the fact that we are working on the feet helps our clients
in returning to a state of feeling connected to the roots – they are
being grounded. This may sound – and is indeed – very simple, but none
the less comprises an important first step in reducing stress.
Stop thinking
In our experience it is a good idea to ask stressed clients to focus on
the body and especially the feet during the treatment. Ask them to
”leave the head” and stop thinking. That our energy fields are highly
influenced by our thoughts and concentration has been scientifically
validated by many researchers.
We find that the therapeutic outcome is greatly enhanced when we include
clients in the practical work by asking them to focus their attention as
well as intention on the client-therapist interplay and allow themselves
to feel their energy fields both inside and around the physical body.
In our opinion the session will be more efficient if clients don’t fall
asleep; the energy of their consciousness strengthen the healing power.
Stress is also a chemical reaction
Many people believe stress is an entirely psychological phenomena, and
are surprised to learn that it also has to do with body chemistry. The
physiological side of stress is governed by the autonomous nervous
system and the hormones adrenaline and cortisol.
If we encounter stress for a prolonged period of time - and feel like
chronically haunted prey - we will end up in a state of exhaustion. The
bodily systems can not keep up the high pace and the stress hormone
cortisol looses its effect after about one hour and begins to inhibit
our immune system and many other processes.
If the stressful situation continues some people suffer a complete break
down, where it often takes months for symptoms to disappear. Memory loss
is common and may last up to one year, because the nerve cells in the
brain are recovering slowly.
The Autonomic Nervous System
As the autonomic nervous system (ANS) plays such an important role in
stress, we will look at ways to address this system with reflexology
techniques.
The ANS is the unconscious part of our nervous system consisting of two
parts: The sympathetic and the parasympathetic nervous systems. These
two halfs play opposite roles and a proper balance between them is
crucial for normal bodily functioning. The sympathetic part is active
when we are burning energy, the ”fight or flight” response. The
parasympathetic system on the other hand is responsible for restoring
our depots, digestion, repair processes and reproduction.
In a state of stress the seesaw has tipped to the sympathetic side, with
too much activity going on in this system. This is the physiological
side of stress.
Looking at the anatomical layout of the ANS (Figure 1) pay special
attention to the origin of the two parts in the brain stem and spinal
chord. The sympathetic nerve cells are found in the spinal chord between
thoracic 1 and lumbar 2, whereas the parasympathetic has its origin in
the brainstem and in the sacrum between sacral 2 and 4.
Reflected to the feet these are the same areas we use for treating the
ANS.

Figure 1 The autonomic nervous system
Stress and stiff muscles
Besides innervating the organs as shown, the sympathetic nervous system
sends nerve fibers to the smooth muscle cells in all arteries and
arterioles. This is how blood flow to the various parts of the body is
being controlled, and this is also the mechanism behind symptoms such as
stiff, painful muscles and other signs from the musculo-skeletal system
often seen with stressed persons.
Reflexes for the origin of the ANS
These reflexes are located on the plantar aspect of the feet and since
we are dealing with central structures of the nervous system, we work on
the bony structures of the feet. Figure 2 shows how the sympathetic
reflexes are located along the first metatarsal and on to the first
cuneiform bone.
The parasympathetic reflexes have two parts, one in the brainstem
corresponding to the distal phalanx of the great toe reaching across the
joint with the proximal phalanx.
One efficient way of working these reflexes against the bone, is to
place the thumb flat from medial against the bone, and then swing it
around toward the plantar side, thus gently pushing away the soft tissue
and getting the clear contact with the bony surface (see figure 3).
When working these areas you could use classical reflexology techniques
to work through both sympathetic and parasympathetic and then let the
body do the rebalancing of the systems.
Or if you prefer, you could think in terms of stimulation and sedation.
In stress situations it would be beneficial to stimulate the
parasympathetic side and relax the overloaded sympathetic branch.

Figure 2 Reflexes for the autonomic nervous system

Figure 3 Treatment technique
Relaxation technique
A good relaxation technique is shown in figure 4, where you cover the
entire reflex with both thumbs. Use a very gentle touch and just sit for
a while holding the area and letting the energies flow. Most clients
find this grip very relaxing and comfortable. Allow some time and find a
comfortable position yourself, remember the client is never more relaxed
than the therapist!

Figure 4 Relaxing the sympathetic reflex
Stress – therapy’s worst enemy!
With a stressed out client, you may apply the finest of reflexology’s
techniques performed with the best of intentions, but chances are high
that the efforts will be wasted, because the stressed body is a very
poor “listener”. Reflexology supports the self healing abilities of the
client, but these systems have been turned down to a minimum in the
stressed state.
Therefore it is crucial to start the sessions with techniques that may
reduce the stress level and get the parasympathetic nervous system going
again.
Handling the stressed client
These are some ideas you could try out in you practice when initiating a
reflexology session with a stressed client:
• Before they lay down on the massage table or in the treatment chair,
ask them to stand with slightly bent knees and shake the whole body,
make them ”shake the stress out of the body”. This is exactly the
instinctive reaction of animals in the wild, when they have survived an
attack. Human beings still have this inborn instinct, but due to
cultural codes of behavior we don’t allow ourselves to use it any
longer.
• If possible, let clients talk about their stress. Stress advice no. 1:
Talk to others about it!
• Then ask them to try and ”leave the head” to focus on their bodies.
Ask them to register sensations in the feet and the rest of the body.
• Take your time to ”tune in” or to be ”invited inside” See the article
“What Makes the Big Difference in Reflexology Treatments?” on our
website: www.touchpoint.dk
• Start out the treatment by working the autonomous nervous system. In
very stressed individuals try the relaxation technique shown above.
International Slow Movement
Another way of helping stressed clients could be to inform them about
the world wide growing “Slow movement”. This is a decentralized grass
root movement promoting down shifting life, emphasizing things that take
time.
A major inspirator for this movement has been Canadian Carl Honoré and
his book “In Praise of Slow” which has been translated into 26 languages.
The slow movement is spanning many fields and many different people from
cooks advocating “slow food” to corporate executives of IBM instructing
employees to only check their emails twice a day.
Learn more
In Touchpoint’s ”Round about Stress”
workshop we go into more detail with stress mechanisms, and ways to
address them with reflexology. Read
about the workshop here ->
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